My mother is 77 years old, living on social security and a small pension. She was one payment behind on her note to GMAC, with another soon to be due. As she was getting ready to leave for an overseas mission trip sponsored by her church, she called GMAC to explain the situation and tell them she was leaving a check with my sister (who she lives with) to be mailed when her social security check was auto-deposited to her bank account. GMAC assured her that was fine, and mom left on her missions trip thinking everything was taken care of.
She arrived back at my sister's house 10 days later to find that her car had been repossessed the day after she'd left.
There is more than one nitwit in this situation. By far the biggest is GMAC, who lied to an old lady and repossessed a car she'd faithfully made payments on for 2 years (in spite of the fact that she'd been totally taken advantage of by the car dealer and things were slipped into the contract that she'd specifically said she didn't want, like the extended warranty) and who used information she gave them (date of her trip) to sneak in like thieves to take the car away.
The second, and barely lesser nitwit, is my sister. Why didn't she just make the payment for our mother and let her repay her when she got home? The whole situation could have, and should have been avoided. I mean, geez, it's not like my mom never does anything for her. She sold her house and gave my sister $100,000 to finish building their new house. (bye-bye inheritance). Mom babysits my sister's grandkids so she doesn't have to. She helps out at the church my sister and her husband pastor, cooks, cleans. So my sister could have stepped out of her ingrained selfishness for once and helped out, don't you think?
Mom never even told me she was behind. I'd have sent her the money, even if it meant being temporarily behind on my own bills. I have no house note or car notes, so nothing would have been repossessed if I was late.
Now mom has to either come up with $13,000 to get her car back, pay the difference between the note and what they get for the car at auction (likely around $9000) and not get her car back, or she's going to have to declare bancruptcy. I can picture my dad up in heaven, pulling his hair out.
Someone should give GMAC a clue gun so they can shoot themselves. Which is better? Waiting a few days to get their payment, or now losing most of the money? Maybe being a little more humane would win them more customers at a time when Americans are lapping up foreign cars and turning their noses up at the Chevy gas hogs. Ya think?